About Us
About Us
As a practical policy point, questions about our store or products are welcome at support@icefield.shop or (207) 381-6495.
For purposes of this customer service framework, yeti is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. Within yeti's customer service framework, we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
Within yeti's customer service framework, our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Our customer service framework makes the position clear: we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
Merchant Contact Record
As a practical policy point, customers can rely on this customer service framework together with the following verified store details.
Brand/store name: yeti
Business name: yeti
Physical and default return address: 7 Cottage St, Bangor, Maine, 04401, United States
Telephone: (207) 381-6495
Email address: support@icefield.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)