Payment Policy

Payment Policy

The applicable customer service framework is as follows: payment information is encrypted and processed by Shopify and authorized payment providers. On this point, the customer service framework confirms that yeti does not store complete card numbers or card security codes. As a practical policy point, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

On this point, the customer service framework confirms that customers must provide accurate billing and contact information. As a practical policy point, if a payment is declined, verify the entered details or contact the card issuer. For purposes of this customer service framework, we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

As a practical policy point, approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. For purposes of this customer service framework, a bank or card issuer may need additional time to post the credit. Within yeti's customer service framework, taxes are charged when required by applicable law. Our customer service framework makes the position clear: payment questions may be sent to support@icefield.shop or (207) 381-6495.

For purposes of this customer service framework, about Credit/Debit Card.

Within yeti's customer service framework, all prices and charges are processed in U.S. dollars (USD). Our customer service framework makes the position clear: the store supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. yeti describes its customer service framework in these terms: the payment options actually available for an order are displayed securely at checkout.

Merchant Contact Record
As a practical policy point, customers can rely on this customer service framework together with the following verified store details.
Brand/store name: yeti
Business name: yeti
Physical and default return address: 7 Cottage St, Bangor, Maine, 04401, United States
Telephone: (207) 381-6495
Email address: support@icefield.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)